Shipping & Privacy Information

Thank you for visiting www.decoratorsupplyinc.com. We appreciate the opportunity to interact with you on the Internet. We respect and are committed to protecting your privacy.

shippingFirst and foremost, we take great measures to get you the proper materials in perfect shape and in a timely fashion. We often ship the day an order is received.

Now some legal mumbo-jumbo. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

ORDERING

More legal mumbo-jumbo. When you place an order for products or services, we collect Personally Identifiable Information (such as name, contact and billing information, credit card, and other transaction information). We use this information to deliver your order, process payment, and to communicate with you about the status of your order. Credit card information submitted with your order is used only for payment processing and is not retained on our Site. You may request your purchase be shipped by common carrier, in which case certain information will be shared with the respective carrier for delivery purposes.

SHARING YOUR INFORMATION

Except as disclosed in this Privacy Statement, we do not sell, trade, rent, or otherwise retransmit any Personally Identifiable Information we collect online unless we have your permission. And we don’t see any reason to ask for your permission because we keep your information under lock and key. Any Personally Identifiable Information you provide to us will be used for your purchases and retained in hard copy form of the original invoice as well as within our database system, which generates our invoices.

ON-LINE SECURITY

The security of your information, transactions, and money is our top priority at Decorator & Upholstery Supply, Inc. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, etc.

SERVICE

All orders are shipped the same day as received, unless otherwise specified. We will ship United Parcel Service (UPS) unless a particular carrier is specified. We do not mark up shipping or add handling charges. Use the UPS cost calculator to determine your shipping charges, based on zone and weight. You can also track your order using the UPS site.

TERMS

Our terms are Net 30 days on previously approved credit. All orders will be shipped C.O.D. Freight is F.O.B. Pittsburgh, PA. Balances on accounts more than 30 days past due are subject to a monthly service charge of 1-1/2% or an annual rate of 18%. We accept Visa, MasterCard & Discover.

RETURNS

Examine all fabric or naugahyde before cutting, as no claims will be considered after goods have been cut. Other returns subject to a 20% restocking fee.

PRICES

Prices are subject to change without notice. All orders billed at our lowest prevailing prices. If you have questions, call us at (800) 242-0219 for the most recent pricing information.

Thank you!

–Lee Ali